Zelle® is a fast, safe and free 1 way to send money to friends and family
We have partnered with Zelle® to bring you a fast, safe and easy way to send and receive money with friends, family and other people you trust. 2
Zelle® is available right from online and mobile banking so you don’t need to download anything new to start sending and receiving money!
How to start using Zelle®
- Enroll or log in to Bill Pay
- Select "Send Money with Zelle®"
- Accept Terms and Conditions
- Select your U.S. mobile number or email address and deposit account
That’s it! You’re ready to start sending and receiving money with Zelle®.
Using Zelle® is:
Send money directly from your account to theirs, typically in minutes3
Send and receive money with Zelle® right from Bill Pay online or our mobile banking app2
Send money using just their U.S. mobile number or email address
There are no fees to send money with Zelle® from our online or mobile banking app1
Watch the video to learn more about Zelle®!
Frequently Asked Questions
What is Zelle®?
Who can I send money to with Zelle®?
How do I enroll in and use Zelle®?
To get started, log in to Valex Federal Credit Union’s online banking or mobile app and navigate to the “Send Money With Zelle®” tab. To enroll, accept terms and conditions, tell us your email address or U.S. mobile number and deposit account, and then you will receive a one-time verification code, enter it and you’re ready to start sending and receiving with Zelle®.
To send money using Zelle®, simply add a trusted recipient’s email address or U.S. mobile phone number, enter the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes. 3
To request money using Zelle®, choose “Request,” select the individual(s) from whom you’d like to request money, enter the amount you’d like to request, include an optional note, review and hit “Request.” 4
To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.
1 Mobile network carrier fees may apply.
2 Must have a bank account in the U.S. to use Zelle®.
3 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.
4 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle®.
Copyright © 2022 Valex Federal Credit Union. All rights reserved. Terms and conditions apply. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Valex Federal Credit Union
P O Box 13137
Alexandria, LA 71315-3137