Testimonials - Valex Federal Credit Union


Thankful! It only seems like yesterday, but it has been over 30 years when I became a member. This credit union goes above and beyond to help their members. But what I like the most is the personalized customer services. Thanks, everyone!

Pamela F.

The credit union has been like an extended family. The staff is very helpful and tries to help your financial needs in your best interest.

Anita G.

One of the best online and in person financial institutions I’ve been a part of for years. I will forever remain a member at Valex FCU!

Edward J.

Very convenient having the Valex FCU inside the VA. Employees are always helpful and courteous.

Kelly D.

Every time I go in, I see smiling faces. I love Valex...every location!

Sabrina B.

Great service always! Only location I go to is Jackson Street, but I am sure all are great… I am always served fast and friendly. Highly recommend Valex to any and everyone!

Betty P.

Absolutely love the Main Street branch because of availability of parking, friendly and efficient staff, and drive through banking, BTW: free suckers a huge plus (for my grandbaby of course).

Kay K.

Let me count the reasons why I love my credit union! 1. The staff— I love them! I am always greeted with a smile. Personal Service! 2. Service! Dependable! Accommodating! Everyone goes out of their way to help! 3. Affordable rates! I have two existing loans and the rates are great. 4. My credit union gives people a chance. The human factor exists with Valex. 5. SHOUT OUT TO REBECCA, SARA, CHRIS, AND THE GIRLS. Appreciate them! 6. My credit union recognizes and appreciates law enforcement and public safety. 7. Valex credit union plays an active part in our community. 8. Rebecca, the branch manager, ROCKS! Period. Love her! 9. Chris Chelette is just awesome. Period! 10. Promotions/Giveaways! Customers need to feel appreciated. Valex does this! XOXOXOXOXOXOXO

Kimberly T.

Valex has been very instrumental in helping me restart financially. The staff is friendly and very helpful. Thank you for assisting me.

William A.

Being greeted by friendly employees who know you by name means a lot to me. I love being a member and treated like family when I call or come in.

LaShondra B.

My husband and I love this Credit Union! It is clear that every employee of this financial institution (which has multiple locations) takes pride in their service to us as customers. We are relieved we have finally found a place to call home for our banking and financing needs. Thanks to each and every one of you for always going above and beyond for our family.

Kadie C.